Parking Management Companies
Stop Losing Customers at the Exit Gate
When drivers are trapped, payments fail, or gates malfunction, every second counts. Our 80 parking-specialized agents answer in 15 seconds and resolve issues in under a minute—so your brand stays pristine and your operations keep moving.
You Know This Scenario Too Well
It’s 2am. A driver hits the “Help” button because they can’t exit your garage. They wait. And wait. By the time someone responds, they’re furious—and already posting a one-star review on Google.
This isn’t just a customer service problem. It’s a reputation crisis.
Your generalist call center can’t keep up. They don’t speak parking. They don’t understand LPR, PARCS, validation codes, or permit systems. Every call takes longer, frustrates customers more, and makes your operations look unprofessional.
- Trapped drivers turn into viral complaints that damage your brand across all locations
- Gate malfunctions cost you revenue while customers sit idle and angry
- Inconsistent support across facilities means some customers get help in minutes, others wait an hour
- High call center turnover keeps you constantly training new agents on complex parking systems
- 24/7/365 coverage requires expensive staffing for nights, weekends, and holidays
We're NOT Like Other Call Centers
We don’t answer calls for dentists, lawyers, and pizza shops. We only do parking. Our 80 agents in Costa Rica are trained exclusively on parking operations—so when your customer hits “Help,” they’re talking to someone who actually knows what they’re doing.
Parking-Fluent Agents
Our team speaks your language: LPR, PARCS, validation codes, permit management, and mobile payments. They understand parking operations inside and out. No more explaining basic terminology to confused agents.
Bilingual & Nearshore
Costa Rica location means perfect English, native Spanish, U.S. time zone alignment, and cultural fit—without the quality compromise of overseas call centers. Your urban facilities serve diverse populations. We speak their language.
Fraction of the Cost
No capital investment. No hiring. No training overhead. No benefits. We handle your call volume for a fraction of what it costs to staff an in-house team—and we scale with your peak times (game days, events, holidays) without you adding headcount.
Don't Leave Your Parking Customers Stranded.
We know you have a busy schedule. Book your FREE 30-minute parking services consultation call today!