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SOLUTIONS TO HELP SCALE YOUR BUSINESS

Debt Recovery Made Simple

Call Center And Collection Services

Managing debt has become increasingly challenging as borrowers find themselves in financial hardship and are unable to pay their debt right away. Add to this the low contact rates and complex account management requirements, and you have a potential disaster at your hands.
We can help. We provide a wide range of contact center and collection solutions designed specifically to meet your needs. With a seasoned operational team and robust and effective compliance management program, we can connect with your customers effortlessly, reduce conflict, and resolve the situation.

Who We Are

We are the go-to outsourcing agency for your contact and debt collection services needs. We understand and collaborate with our clients, tailoring solutions to meet diverse needs.

Our Mission

We offer better contact and collections services. This aim is articulated through our commitment to the rules, regulations, and guidelines that our industry is subjected to.

Our Vision

We believe in “putting customers first.” This starts with building customized contact and debt collection services that are built to fulfill your business needs. Count on our dedicated contact agents to meet requirements and scale your business.

WHY CHOOSE US?

Listed below are a few reasons to work with us:

01.    Customized Touch

We don’t believe in using automated messages or robocalls for debt collection. Our experts realize that no two accounts are the same, and every business has increasingly challenging and unique needs that must be catered to as holistically as possible.
No method is more efficient and effective than the professional, live collector. We firmly believe only humans can better understand every situation and apply personalized collection strategies.
Choose us for result-driven outcomes.

02.   Local Business

We’re headquartered in Utah, USA, and have another office in Costa Rica. We’re a debt collection and contact agency.
Since rules, regulations, and laws governing debt collections vary state-to-state and country to country, we employ local collectors and support teams. It enables us to gain higher collection recovery rates.

03.   Top-Quality

We offer continual support and skills training programs to achieve high-quality output. Our contact and debt collection agents are monitored, trained, and background-checked to help achieve their maximum potential.

04.  Offer Creative Talent

We constantly search for unique ways to hire, retain, and inspire our customer service professionals to deliver services creatively.

05.   Amicable Relationships

We’ve got a culture of honor to maintain and retain inspired agents and happy customers.

OUR DEBT COLLECTION APPROACH!

Personalized Solution

Every account is different and requires a customized solution. We provide personalized debt collection services to all accounts we work on. We consider customers’ and clients’ requirements in every in-person communication.

Sophisticated Skip-Tracing Software

Skip-tracing solutions allow us to find people effortlessly. Whether they move to another neighborhood or change phone numbers we employ software to help locate them.

Meet The People In Charge

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Rick Meredith

CO-FOUNDER / CEO / CODER

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Marnie Meredith

CO-FOUNDER/DIRECTOR OF BUSINESS DEVELOPMENT

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Liz Baldwin

DIRECTOR OF CONTACT CENTER

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Moroni Callejas

OFFICE MANAGER / ENGINEER

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Beatriz Callejas

HR MANAGER

We Offer Increased Collection Rates And Treat Customers Respectfully By Listening To Concerns And Pain Points Throughout The Process. Get in touch for more info.